Christina Maslach is a Professor of Psychology (Emerita) and a core researcher at the Healthy Workplaces Center at the University of California, Berkeley. She received her A.B., magna cum laude, from Harvard-Radcliffe College (1967), and her Ph.D. from Stanford University (1971), and has been on the Berkeley faculty since then.
Professor Maslach is the pioneer of research on the definition, predictors and measurement of job burnout. This work is the basis for the 2019 decision by the World Health Organization (WHO), to include burnout as an occupational phenomenon, with health consequences, in the ICD-11. She created the Maslach Burnout Inventory (MBI), the most widely used instrument for measuring job burnout, and has written numerous articles and books, including The Truth About Burnout. Several of her articles have received awards for their significance and high impact, including her longitudinal research on early burnout predictors, which was honored in 2012 as one of the 50 most outstanding articles published by the top 300 management journals in the world. Recently, she received the 2017 Application of Personality and Social Psychology Award, as well as several lifetime career achievement awards. In 2020, she received the award for Scientific Reviewing, for her work on burnout, from the National Academy of Sciences. In 2021, she was named by Business Insider as one of the top 100 people transforming business. She also consults on the identification of sources of burnout and potential interventions.
Michael P. Leiter is an organizational psychologist and consultant. He has been professor of Organisational Psychology at Deakin University in Australia and at Acadia University. He received his BA at Duke University, MA at Vanderbilt University, and PhD at the University of Oregon. He held the Canada Research Chair in Health and Wellbeing at Acadia University after serving as Head of Psychology, Dean of Science, and Vice President Academic. He has researched and written extensively on job burnout, including The Truth about Burnout and Banishing Burnout with Christina Maslach. He developed the SCORE (Strengthening a Culture Of Respect and Engagement) intervention for improving civility and respect within workgroups. He currently provides consulting services through Michael Leiter & Associates in Nova Scotia.